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Services
When Training Doesn't Work
Have you sent your employees to a seminar or a training session only to find their behavior or performance did not change?
Have you had employees attend a particular training session more than once?
Have you wondered what they missed the first time that they might get this time?
Are these the reasons you send your employees to be trained?
- Professional Development
- Skills Enhancement
- Regulatory Requirements
- Continuing Education for Certifications
Regardless of the reason, you should feel you are getting a return for your investment of time, resources and revenue. Providing training for a non-training deficiency will NOT help your organization. By analyzing the whole picture we will identify the root cause and design a solution that will have a positive impact on your bottom line — One Size Does Not Fit All…
You Get The Whole Picture
We offer a multi-tiered service program to work with you to determine the effectiveness of your:
- Organizational Systems and Processes
- Incentive Systems
- Cognitive Support Systems
- Tools
- Physical Environment
- Employee Skills and Knowledge
- Employee Inherent Abilities
Tier One: Process Improvement Intervention
Tier Two: Premier Series Training Programs
Tier Three: Custom-Designed Training Programs
Tier Four: Facilitation and Training Delivery
Tier Five: Train the Trainer
Tier One: Process Improvement Intervention
We investigate the processes and tools provided for the employee to ensure the organization has set-up the employee to succeed.
- We conduct an analysis of your organization
- We determine the root cause of the performance issue
- We design interventions that will increase employee performance that include:
- Policy review and development.
- Process review and analysis.
- Executive coaching for supervisors, managers and Human Resource management.
Tier Two: Premier Series Training Programs
We have provided many training program and topics to various clients. Our training programs are divided into two categories - Management and Leadership and All Employees. We have listed some of the topics we have provided in the past. As corporate needs change, the list grows. If you don't see a topic you need, contact us about providing it for you.
Tier Three: Custom-Designed Programs
This tier is designed for when training hasn't worked or when there has been a change. These changes might include:
- New job description or job duties
- New process or procedure
- New equipment, tools or software
In these situations, we conduct an analysis of your organization. The analysis provides us with the information we need to custom design a training program to meet your specific needs. Our training programs are designed to impact your organization in measurable results that relate to your bottom line.
Tier Four: Facilitation and Training Delivery
We provide this level of service when you have a training program and need additional people to conduct in-house sessions. We are quick learners who will provide the training program in the spirit you desire in your organization. Consider us an extension of you Training and Development organization.
Tier Five: Train the Trainer
We offer a complete development program for your training staff. Based on your needs we can provide:
- Principles of adult learning
- Instructional materials design process
- Human Performance Improvement process
- Selection of methods and media
- Facilitation skills
- Training skills
- On the Job Trainer(OJT)